Privacy Policy for Friday Pottery, LLC

Effective Date: January 1, 2025

Last Updated: December 28, 2024

At Friday Pottery, LLC (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage with our services, or interact with us.

Information We Collect

We may collect the following types of personal information:

1. Personal Identifiable Information (PII):

   Name, email address, phone number, billing and shipping address.

2. Non-Personal Information:

   Browser type, device information, and website usage data collected via cookies or analytics tools.

3. Payment Information:

   Credit/debit card details processed securely by third-party payment processors.

How We Use Your Information

We use the information we collect to:

• Fulfill orders and provide services.

• Respond to customer inquiries and support requests.

• Send updates about your pottery pieces, workshops, and studio events.

• Enhance and improve our website and services.

SMS/Text Messaging

If you opt into our SMS text messaging service, we will only use your mobile information to:

• Send transactional updates, including class reminders, kiln status updates, and pickup notifications.

• Provide important customer service updates.

Note:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted service providers to help us operate our business, such as:

• Payment processors.

• Email or text message communication providers.

• Analytics and website hosting partners.

These third parties are contractually obligated to keep your information secure and use it only for the purposes we specify.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and collect non-personal data about website usage. You can manage cookie preferences through your browser settings.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt out of receiving marketing emails or texts by following the instructions in the communication or contacting us directly.

• Disable cookies through your browser.

Security

We implement industry-standard security measures to protect your data. While we strive to safeguard your information, no method of transmission or storage is 100% secure.

Children’s Privacy

Our website and services are not directed to individuals under 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: studio@fridaypottery.com

• Phone: 572-212-0069

By using our website or services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Friday Pottery, LLC!